Servicing the lift industry since 1986, TELCAL provides lift operators and multinationals with hundreds of thousands of annual order deliveries.

4 Points of sale
+2500 Customers
+300 Suppliers
+22.000 Items available
+6.000 Codes in 24 hours
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The company designs, manufactures and markets spare parts for lifts and escalators even with incomplete or no specifications, tailored to customer needs.

TELCAL uses fully automated CNC machines and continuous investment in technologies to make the order process faster and easier for its customers.

The automated warehouse holds 6,000 pieces for 24-hour delivery and is handled directly by the customer. Our team of 50 people is available to offer our customers support with identifying any spare parts needed.

Thanks to the automatic online platforms and TELCAL support service, finding spare parts is no longer difficult, time-consuming and expensive – our customers find spare parts at competitive prices, fast.

Technicians and supervisors can cut out all the wasted time that should be dedicated to finding spare parts, speedily identifying the required supply.

In TELCAL, technological innovation is customer-oriented: in 2013 and 2014, the company released its web applications and mobile apps (IOS and Android) to meet all purchasing chain needs, creating efficiency through all phases from part selection to collection.

Process efficiency

In addition to speeding up spare part selection by the technician, TELCAL applications avoid the calls between technician/supervisor, supervisor/branch, and supervisor/supplier.

Correct authorisation process

The customer and the Telcal software house work together to find solutions to meet the needs of the customer's finance department.

Price monitoring

The price list applied to all portal products is agreed with the customer's purchasing department before use.

Proper cost allocation

In the proposal/order fulfilment process, certain fields can be filled in for automatic use in the customer's operating system.

Identical products throughout the territory

Uniform distribution of products on the territory, especially chemical products.

Actual product availability

The applications report the availability of spare parts in the warehouse, updated every 15 minutes. This allows for better organisation of purchase and response time.

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